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Fairmont Le Château Frontenac’s New Butler Service Is Redefining Luxury In Quebec City



Have you ever wanted to book helicopter transportation on a whim—or tour an entire museum by yourself a la Night at the Museum? Well, you just may be able to access these luxurious desires—and in Quebec City, Canada, at that.

Fairmont Le Château Frontenac has this month launched a brand new butler service that is set to change the landscape of what luxury could look like in Quebec City. With this service, basically any request or idea that comes to someone’s mind (anything legal—anyways!) could be organized on a whim. 

Simon Bovoli, the Director of Fairmont Gold, the butler service,  and the concierge services at the Fairmont Le Château Frontenac has been preparing to serve client’s most whimsical desires for over a decade and has seen his fair share of whimsical guest requests already—from last minute catamaran trips to on-site elopements—and thrives on the idea of fulfilling guest’s wildest dreams.

Bovoli is also a member of  Les Clefs d’Or de Canada; an “elite fraternity of hotel concierges” that are dedicated to exceptional guest services—including facilitating and planning itineraries for guests looking for unique experiences in and outside of the hotel grounds.

According to Bovoli, the goal of the new butler service at  Le Château Frontenac serves as a combination of making guests feel automatically at home while also making the hotel and Quebec City itself a more luxurious experience for all types of visitors.

The tailored services will allow guests to get to know everything Quebec City has to offer, from local secrets that guests may never have been privy to, to hyper personalized itineraries and one-on-one services that will make guests feel as if they’re family.

Looking to book your own butler service at Fairmont Le Château Frontenac? The exclusive butler service will be available as of November 24 in the four executive suites at the hotel. The service will also extend to the heritage suites by summer of 2022.

More information—including availability and rates—can be found at the official Fairmont Le Château Frontenac website.

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